Personal data protection
The data controller is SAS Saveurs & Logistique.
As a commercial website, Saveurs & Logistique collects a certain amount of information required to process orders (name, address, etc.).
Saveurs & Logistique treats all this information with the utmost confidentiality. The automated processing of nominative information on the site has been declared to the Commission Nationale de l'Informatique et des Libertés under the number 1525538.
Person responsible for processing your data: Sébastien Coché / team@lyophilise.com / + 33 (0)2 97 87 23 73
The personal data collected on our site is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service). We may also use your data for advertising purposes, either after obtaining your express consent or within the limits authorised by law. We may also use your data to comply with our legal and/or regulatory obligations.
You can unsubscribe from commercial offers at any time by modifying the information in your account settings or by indicating your e-mail address in follow news and clicking on the ‘unsubscribe’ link. You also have the right to access, rectify and object to the processing of your data by contacting us by e-mail at team@lyophilise.com, or by phone on + 33 (0)2 97 87 23 73.
The recipients of your personal data are, where applicable, our payment or payment security service providers, our delivery service providers and our commercial partners. Where required by law, your consent will be obtained or you will be given the opportunity to refuse before any data is passed on.
If you choose to subscribe to Buyer Protection, your personal data will be transferred to Trusted Shops. You will find more details in the Trusted Shops personal data protection policy. (https://business.trustedshops.com/imprint)
Please note that anyone whose personal data is processed has the right to access, rectify and object to the processing of their personal data.
You can exercise these rights by contacting the Web department at team@lyophilise.com.
Integration of the Trusted Shops trustbadge
The Trusted Shops trustbadge is inserted on this page to display our Trusted Shops trustmark and all the reviews collected or to offer buyers Trusted Shops products after an order.
This serves to protect our overriding legitimate interests in the optimal marketing of our products by balancing the various interests. The trustbadge and the associated services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you consult the trustbadge, the web server automatically records a ‘log file’ indicating, for example, the name of the file requested, your IP address, the date and time of the consultation, the volume of data transferred and the Internet service provider who made the request (access data). This access data is not used and is automatically deleted no later than eight days after the end of your visit.
Additional personal data is only transferred to Trusted Shops if you have opted to use Trusted Shops products after placing an order or if you have already registered to use Trusted Shops products. In this case, the contractual agreement between you and Trusted Shops applies.
Cookies
Our website uses cookies. These are small text files stored on your hard drive. The cookies used on our site enable us to simplify your browsing or offer you content tailored to your interests.
Most cookies are intended to enable or facilitate your browsing and are necessary for the operation of our online shop.
The use of cookies, whether our own or third-party, that are not necessary for the operation of the site requires your express consent.
You can express your consent or oppose the use of cookies by configuring your connection device appropriately. To do this, please refer to our browser user guide.
Newsletters
In accordance with the article 6, paragraph A, subparagraph A, letter a of the GDPR, if we have previously obtained your express consent to your subscription to our newsletter, we will use the data necessary for this purpose to send you commercial communications in accordance with this consent.
You can unsubscribe from the newsletter at any time by sending a message to our contact address described here (team[at]lyophilise.com), or via our contact form or by clicking on the link provided for this purpose in the e-mail containing this commercial communication.
After unsubscribing, we will block your e-mail address for this use, provided you have not given your express consent to the continued use of the data, or we reserve the right to continue to use your data in cases permitted by law and which we inform you about in this document.