Product Recall
Important Product Recall
Following a supplier alert informing us of a defect or manufacturing anomaly, we ask you to isolate the affected reference.
Please contact our team (click on this link) and let us know how many products you have. After receiving your response, we will inform you of the steps to take regarding the products.
We apologize for the inconvenience.
The Freezedried & Co team
Alert September 2022: Optimus
| Brand | Optimus |
|---|---|
| Model | Gas stove double burner - Gemini model |
| Serial number | RG000001 to RG006788 and RG023004 to RG023323 |
| EAN/UPC/GTIN | 0604375208728 |
Marketing Date: From January 2021 to August 2022 under the reference OPT-10-22& on the Lyophilise & Co website.
Reason: The Optimus Gemini two-burner stove has a gas regulator inside the body of the device. An internal part of the gas regulator may have an irregularity that could wear or tear a hole in the gasket, causing a gas leak at the back of the regulator, which poses a fire risk.
Risks: Fire hazard
Action to Take: Not repairable, do not use, please contact us.
Compensation Terms: Refund